What methodologies can enterprises employ to measure their qualitative and quantitative performance more proactively?
There are many methodologies, but some of the most interesting and popular ones are activity-based costing, Six Sigma and the European Foundation for Quality Management. The most influential methodology in this area is the balanced scorecard. Long term, measures of the value of intangible assets will likely be much more widely used. They include methods for measuring the output of human capital, the bottom-line contribution of intellectual property, and the rate of creation and accumulation of intellectual capital, such as the outcome of training programs and employee retention measures. Where should enterprises start with BI, CPM and records management in the context of Sarbanes-Oxley? • Determine what systems you already have in place to manage the problem. If you are using a document management system, for example, that can serve as a basis for your records management system. • In the BI and CPM arena, take a connect the dots approach. See what you have in place and begin to connect
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