What needs to be included in a protocol for a store-and-forward telemedicine consultation?
A store-and-forward telemedicine consultation protocol should contain the following general categories of information: • What clinical information is to be obtained by interviewing the patient and from their medical record. • Detailed steps on how the images or sounds are to be captured. • How the patient information and the other captured information is to be transmitted to the specialist. • Expected turn-around time for the specialist to evaluate the patient’s information and prepare a report. • What the telemedicine presenter or other providers are to do once they receive the specialist’s report. • What needs to be documented about the consultation and how this should be done.