What old business processes should be thrown out now that we have always connected mobile devices and smartphones?
Your question intrigued me, but as I thought about it, I came to two conclusions: First, what can be thrown out is probably industry-specific at this point, so I can’t come up with a generality that works. Second, I’m more concerned with putting constraints around the possibilities that technology offers and some old ways that are being thrown out because of those possibilities. I met someone at a New Years Day party who reported that her company had forced her to telecommute, so she no longer had an office to go to, and that she was expected to respond to business issues 24/7—no more “private time/life.” People need down time to relax, re-create and refresh themselves, sustain their creativity, address their personal life/needs and maintain psychological balance.
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