What payment methods are accepted for purchases made online?
At this time we support online credit card orders only for our downloadable products. Please be assured that our systems are very secure and customer credit card information is kept private. Our transaction system is built using SSL (Secure Sockets Layer) – the industry standard encryption technology used for creating a secure transaction environment for commerce on the Internet. Please note that you may not purchase download products using prepaid Shockwave UNLIMITED subscription cards or checking/saving accounts.
For online purchases worldwide, RealNetworks accepts the following credit and debit cards: Visa, MasterCard, American Express, and Discover. We also accept the following cards based on region: – In the United Kingdom, we accept Switch and Solo cards and the Visa Delta card. – In the United States and Japan, we accept the JCB card. Unfortunately, we cannot accept cash, money orders, wire transfers, cashiers checks, personal checks, or PayPal. Whether any of that is changing, I can’t say, so amgamer’s advice to call is best.