What process do I need to follow to get my Specialty Pharmacy medication from one of Mutual of Omaha’s Specialty Pharmacy Providers?

After choosing one of Mutual of Omaha’s Specialty Providers to meet your unique needs, you will need to: • Notify your physician’s office which provider you have chosen to provide your Specialty Pharmacy medication. • You will need to provide to the physician’s office the phone number or the fax number of the Specialty Pharmacy provider you have chosen. • PharmaCare Phone: (888) 900-3232 Fax: (800) 862-1249 • CAREMARK Phone: (866) 322-0984 Fax: (800) 323-2445 • The physician’s office will need to call or fax your prescription to the provider you have chosen when you are in need of a refill, or for a new medication order. • The provider will contact the physician’s office to verify the prescription as well as obtain your address, phone number and insurance information. • The provider will then contact Mutual of Omaha to verify your benefits and eligibility. • Lastly, the provider will contact you to re-verify your address and verify where you would like the medication delivered. • The ...