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What purpose does the Reminder Question and Answer serve?

April 26, 2017answer purpose reminder serve

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What purpose does the Reminder Question and Answer serve?

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The Reminder Question and Answer is used as an alternative way to gain access to the system after you have enrolled. Normally, you must enter your SSN and PIN to logon to the system. However, if you forget your PIN you can provide the Answer to your Reminder Question to gain access.