What qualities have helped Harry become such a successful manager?
When I walked into West Ham, Harry was the first to shake my hand offer me a pot of tea, giving me words of encouragement. He was a unique character. Harry was a hustler – a wheeler and dealer who tells great stories and you could laugh with him. But there was another side to him too. He did not suffer fools and had a mean streak to him. If you were not on your game in training he would get into you. Players were in and out of the club before they knew it. It got everyone on their toes because otherwise it could be you next. Harry demands to see good habits and high standards. I know he was greatly influenced by the Italians’ preparation. He hated players going out drinking alcohol getting lashed on nights out and eating fish and chips. He tried to change the whole approach. Out went egg and chips and in came salads, pasta and jacket potatoes. He left no stone unturned. Q: What were your impressions of Frank Lampard as a young Hammers’ apprentice? A: Frank was always at Chadwell Heath:
