What reasons would prevent me from receiving set-up confirmation and Payment Reminder e-mails?

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What reasons would prevent me from receiving set-up confirmation and Payment Reminder e-mails?

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After creation of a Payment Reminder, you will receive an immediate confirmation to your designated e-mail address. The sender e-mail address will be customerservice@officialpayments.com and the subject will contain the words “Payment Reminder”. Some spam-filtering software may be configured to prevent the delivery of e-mails from certain addresses. To ensure receipt of your future Payment Reminder, any spam-filtering software should be configured to accept e-mails from this e-mail address.

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