What should I do if a former employee hasn’t paid their COBRA premium by the time I pay our PacificSource group premium?
While your group policy premium is due on the first day of the coverage month, members on continuation coverage have until the last day of that month to pay their premium. If you’ve not received a former employee’s premium by the time you make your monthly premium payment, you have two options: • Keep the former employee on your plan by including their premium in your monthly payment to us. You can then attempt to collect the premium, and terminate their coverage retroactively if premium is still not paid by the end of the month. To terminate the coverage retroactively, submit your request in writing to your PacificSource Membership Service Representative. We will then make the premium adjustment on your next month’s billing, provided no claims have been reimbursed for that month. • Terminate the former employee’s coverage back to the last day of the last month for which premium was received. If the employee then submits the current month’s premium to you by the last day of that month,