What should I do if I suspect that someone has my SecureCode or has used it to make a fraudulent purchase?
If you ever suspect that a fraudulent purchase has been made with your MasterCard account, contact customer service immediately. Always be sure to keep your SecureCode safe. Back to top Shopping Q: How do I shop with MasterCard SecureCode? A: When you pay with your MasterCard card, the MasterCard SecureCode service is automatically extended to you at participating online stores. After you enter your MasterCard card number and submit your order, your personalized MasterCard SecureCode window will appear. Then, enter your SecureCode and clicks submit. Your identity will be verified and the purchase process will proceed. Q: How will MasterCard SecureCode impact my purchase? A: Aside from the added protection that MasterCard SecureCode provides, the only impact to your purchase will be that you will need to type in your SecureCode when the request box pops up, and then wait a few seconds while your card issuer confirms your identity. Q: Where can I shop using MasterCard SecureCode? A: Once
Related Questions
- What should I do if I suspect that someone has my SecureCode or has used it to make a fraudulent purchase?
- Whom do I call if I have a question about a specific purchase that used the MasterCard SecureCode service?
- If I suspect my SecureCode has been stolen or is being used to make fraudulent purchases, what should I do?
