What should I do if my Banco Popular MasterCard Gift Card is lost or stolen?
Tell us AT ONCE if you believe your Card has been lost or stolen. Call us toll-free at 1-800-650-0861, 24 hours per day, 7 days per week, to cancel the Gift Card. After you cancel the Gift Card, we can send you a replacement Gift Card with the remaining balance, minus a $5.95 replacement fee. Back to Top 5. When I try to log in to the Cardholder website, I am asked to enter the Card Number and “CV12”. What is “CV12?” For added security, we request that you enter the 3-digit “CV12” number found on the back of your Gift Card. On the card back, you will find 7 digits on the signature strip. The last 3 digits of this 7-digit series is your 3-digit “CV12” number.
