What should I do if my PolyCard malfunctions or is lost or stolen?
If the magnetic stripe appears to have lost its encoding, please bring your PolyCard to Customer Service to be re-activated. It’s important to keep your card away from magnetic fields such as those created by a TV, stereo, microwave, or magnetic clasps of wallets and purses. Heat, water and eelskin can also corrupt the magnetic stripe and render the card unreadable. A minimum of $5 may be charged by University PolyCard office to replace a lost or stolen card. The PolyCard must be readable by Campus Dining’s cash registers in order for a purchase to be transacted.