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What should I do if Network Layer and Application Layer Viewers are not available for Catalyst 6000 series Network Analysis Module (NAM)?

April 26, 2017analysis application catalyst module Nam Network SERIES VIEWERS

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What should I do if Network Layer and Application Layer Viewers are not available for Catalyst 6000 series Network Analysis Module (NAM)?

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A. To launch Network Layer and Application Layer Viewers, complete these steps: • Log in to the NAM. • From the NAM CLI, issue the config clear command. • Reboot the NAM, and wait until the NAM module comes online. • From the switch CLI, issue the span disable command. • Add the switch back to the RTM server. • Create a span session from the RTM server. • Issue the snmpwalk command for protocolDisControlTable (.1.3.6.1.2.1.16.12.1) from RMON2-MIB, and make sure there are control entries created with active status.