What skills are most important to manage a restaurant?

You've got to have personality. That's not a skill, but it's important because we're in the people business. We're selling a product that our guests come to enjoy, and hopefully, they'll leave with a memorable experience. It takes somebody that is completely passionate and excited, who has a love for food and people. It also takes a sense of humor. You need financial understanding to write budgets, strategic ability to see the big picture, food and wine knowledge, organization, and flexibility. And lots of stamina! ... more