What type of calls can be resolved with SpeechCycle’s LevelOne Foundation Automated Agent?
LevelOne Foundation will automate complex customer care calls. Examples of what a complex customer care call are include those where a caller has a difficult time describing exactly what their issue is, support for a device, software or services that may involve many possible call resolution paths, and/or assistance that requires a series of interactions that gathers information specific to a caller’s environment and offers guidance based on interactive dialog.
