What type of delays in communication can there be between the modem, satellite and customer?
The GEOTrac system provides a near real-time response. There are several reasons why a customer may experience a delay in status from the modem: • the customer’s PC does not meet the minimum requirements for running the web-based applications. • The customer has not refreshed their web-browser to pull the latest data in from the modem. • The modem and antenna are prevented from sending a message because it does not have a clear transmission space (hardware is covered) • the modem does not have power • The data transmission is congested from the GES through the Internet.
