What type of Mobility/travel aids are acceptable?
Answer For Health and Safety reasons we are not able to load, unload or securely fasten motorized scooters within the baggage bays. Electric wheelchairs and non-motorized mobility aids will be handled as per our Mobility Policy: Policy Pacific Coach Lines has a limited number of wheelchair lift equipped coaches in its fleet. For passengers who require the service of the wheelchair lift equipped coach, we require reservations AT LEAST 48 hours in advance of the trip to guarantee accessible service. For passengers who use non-motorized mobility aids i.e. walkers and are able to board the coach with some assistance we are able to store non-motorized mobility aid under the coach. We require that you phone us at least 24 hours before your departure to request assistance, and that you be at the depot no less than 30 minutes prior to departure for boarding.
