What Type of Multi-lingual Services does PMHM Offer?
PMHM has Spanish language capabilities for patients from the time of the initial call, continuing through the referral process. In the event that other languages are needed, PMHM has 24-hour access to a comprehensive language translation service. Utilizing this service, PMHM is able to access the appropriate translator within five minutes of the initial call. This translation service enables PMHM to effectively communicate with and meet the service needs of all of its non-English-speaking covered members. PMHM also has many multi-lingual providers across the nation, and will make every effort to customize its network to include providers with foreign language capabilities for a given location.
