What Types Of Credit Disputes Are Covered?
The FCBA settlement procedure applies only to disputes over “billing errors” on periodic statements, such as the following: * Charges not made by you or anyone authorized to use your account. * Charges which are incorrectly identified or for which the wrong amount or date is shown. * Charges for goods and services you did not accept or which were not delivered as agreed. * Computational or similar errors. * Failure to properly reflect payments or other credits, such as returns. * Not mailing or delivering bills to your current address (provided you give a change of address at least 20 days before the billing period ends). * Charges of which you request an explanation or written proof of purchase.