What will happen if a solution is eventually discontinued? Does that mean SAP will discontinue support for that product?
We will protect customer investments by following agreed-upon maintenance rules, offering migration kits and helping ensure functional parity for solutions. We will consider all of our customers’ needs in developing our product strategy – including those customers using non-preferred solutions. We will continue to focus on product innovation, offering attractive replacement options for non-preferred solutions. R@D will support migration, integration, and maintenance activities, where appropriate.
Related Questions
- What happens if I want to get support from SAP Active Global Support for a JAVA based SAP solution without having Solution Manager Diagnostics installed?
- What will happen if a solution is eventually discontinued? Does that mean SAP will discontinue support for that product?
- Do(es) your product(s) provide(s) a total solution for SAP business documents?
