What will happen if I enter an incorrect Vehicle Registration Number (VRN) when using PayByPhone?
If you enter the wrong VRN our forest rangers will not be able to verify that you have paid. If you suspect that you have entered the wrong VRN you can call the PayByPhone number 0844 844 9997 and select “Change vehicle details” from the “Other options” menu. Alternatively, you can log in to your online account and click on “Profile” to update your vehicle details. Please note, VRN details cannot be changed once a transaction has been confirmed (i.e. during an existing parking session), therefore you will need to make a new transaction with the correct VRN details once they have been updated.