Whats a non-threatening method of requesting behaviour change?
“I-messages” reflect one’s own views and rely on description rather than criticism, blame, or prescription. The message is less likely to prompt defensive reactions and more likely to be heard by the recipient. One form of “I-message” includes three elements: • the problem or situation, • your feelings about the issue, and • the reason for the concern. For example, “When you miss staff meetings, I get concerned that we’re making plans without your input.” For expressing feelings, Jung and colleagues recommend a simpler form. You can: • refer directly to feelings (“I’m angry”) • use similes, (“I feel like a fish out of water”), or • describe what you’d like to do (“I’d like to leave the room now”). How can individuals improve the non-verbal components of their communication? Whether you’re communicating with one person or a group, nonverbal messages play an important role. Kristen Amundson (1993) notes that one study found 93% of a message is sent non-verbally, and only 7 percent throug
- Does the employee need to find out what payment method will work before requesting a class in DOI Learn system, or can we just assume that we can use our credit card?
- Is there a list of future Comprehensive Housing Market Analysis available? Is there a method for requesting such an analysis?
- What is the method for requesting a refund of our security deposit?