Whats the difference between my ECHO ID number and my Merchant Number?
A. Your ECHO ID number is a unique number assigned by ECHO at the time your account was opened. You’ll find it on your monthly billing statements and other correspondence from ECHO relating to your account. Your merchant number is a 15-digit number that you will find on your imprinter plate (or possibly on your printer receipt). It was assigned to you by ECHO’s Visa/MasterCard sponsoring bank and will start with a prefix containing 6 digits that relate to the specific bank. (We put the prefix of the bank’s merchant number next to the name of the sponsoring bank in the prior question.) As an example, if your merchant number starts with 541623, then you are sponsored by First Regional Bank. It’s good to keep your merchant number near the terminal since it will be requested whenever you are required to call the Visa/MasterCard Authorization Center for special authorizations. If you do not know your merchant number or just want to be sure it is correct, please call ECHO Customer Support an
