When can candidates expect to see exam results reflected in the Novell database?
Depending upon the testing program, Pearson VUE is required to submit exam results to Novell within 72 hours of the exam. It is then up to Novell to post the results. During the transition, if your candidates have problems getting exam results or having them reflected in the Novell’s database, contact Novell customer service at www.novell.com/company/contacts-offices. If you are a partner (reseller), you can also open a case with PRT. You can also find a complete listing of customer service phone numbers at the Pearson VUE website: www.pearsonvue.com/novell/contact. • Who is Pearson VUE? Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in 165 countries. Pearson VUE is a business