When creating End-To-End VC Service Level Verification reports, the data-delivery-ratio and round-trip-delay columns contain the value Undefined. Why?

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When creating End-To-End VC Service Level Verification reports, the data-delivery-ratio and round-trip-delay columns contain the value Undefined. Why?

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A. To generate data-delivery-ratio and round-trip-delay data, the ASEs on each end of the PVC must have SLA enabled. You also must enable the SLA option on each ASE.