When grievance is of legal services what remedy may be sought?
Legal services also come under the ambit of ‘services’, but only when the consumer has made a payment or promised to make a payment for the services of the lawyer. In such a case redressal may be sought for deficiency of services including wrong professional advice, improper drafting of plaint, non-appearance, failure to institute recovery suit or to perform an action as it is reasonably expected of a man of his disposition. This was held in the case K.Vishnu v. National Consumer Dispute Redressal Commission & another.