When grievance is of medical services what remedy may be sought?
In the leading case of Indian Medical Association v. V.P.Santha it was settled that doctors or medical services are included in ‘services’. Like in the case legal services, here also payment or consideration made by the consumer is a pre-requisite. Furthermore, doctors may be held liable only when they show gross negligence on their part to perform their duties. This is parallel to the law of medical negligence in civil law.