When I click on the game link, the Media Player window opens, but the player screen is blank. What should I do?
First, make sure you have Adobe Flash Player installed, which you can download here. If you have any Internet Security Programs (e.g., Kaspersky, Norton, McAfee), Firewalls or add-ons (e.g., Adblock Plus) that include an Ad-Block feature, you may need to either disable the Ad-Block feature or disable the program entirely. You may also be behind a firewall that is stopping the content. To receive MLB.com content, we recommend setting MLB.com as a trusted site in your firewall software. Please consult the Help section of your firewall software for further support. If you are still having problems you may need to disable your firewall software or find out if your network (especially if you are in an office) prevents MLB.com or MLB.com features (such as videos) from loading. DISCLAIMER REGARDING CHANGING YOUR COMPUTER’S CONFIGURATION: Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, fa
First, make sure you have Adobe Flash Player installed, which you can download here. If you have any Internet Security Programs (e.g., Kaspersky, Norton, McAfee, CA), Firewalls or add-ons (e.g., Adblock Plus) that include an Ad-Block feature, you may need to either disable the Ad-Block feature or disable the program entirely. You may also be behind a firewall that is stopping the content. To receive Yankees on YES content, we recommend setting MLB.com as a trusted site in your firewall software. Please consult the Help section of your firewall software for further support. If you are still having problems you may need to disable your firewall software or find out if your network (especially if you are in an office) prevents Yankees on YES features. DISCLAIMER REGARDING CHANGING YOUR COMPUTER’S CONFIGURATION: Any change you make to your configurations is at your own risk. In no event shall MLB.com or any other MLB entity be responsible or liable for any damage, failure, interruption or
First, make sure you have Adobe Flash Player installed, which you can download here. If you have any Internet Security Programs (e.g., Kaspersky, Norton, McAfee), Firewalls or add-ons (e.g., Adblock Plus) that include an Ad-Block feature, you may need to either disable the Ad-Block feature or disable the program entirely. In addition to Adblock Plus, other Firefox add-ons which can prevent the media player from loading properly are Flashblock and NoScript. If you are having problems with the Media Player and have these add-ons installed, disable or uninstall them. You may also be behind a firewall that is stopping the content. To receive MLB.com content, we recommend setting MLB.com as a trusted site in your firewall software. Please consult the Help section of your firewall software for further support. If you are still having problems you may need to disable your firewall software or find out if your network (especially if you are in an office) prevents MLB.com or MLB.com features (s
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- When I click on the game link, the Media Player window opens, but the player screen is blank. What should I do?
