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When I click the preview button, I can view the picture but not hear the sound. What s wrong?

April 26, 2017button Click hear picture preview sound view wrong

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When I click the preview button, I can view the picture but not hear the sound. What s wrong?

1 Answer

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Posted

When you click the preview button, you are viewing the video using the QuickTime MPEG-2 Playback component, and this only works with video, not with audio. Once you extract the segment, you will get both the video and the audio.