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When I connect two Tableau bridges to my computer at the same time via USB, they don seem to work correctly. Whats wrong?

April 26, 2017Bridges Computer Connect correctly Tableau time USB wrong

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When I connect two Tableau bridges to my computer at the same time via USB, they don seem to work correctly. Whats wrong?

1 Answer

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Tableau bridges with firmware date codes before February, 2005 have a firmware bug which causes problems when you connect two or more Tableau bridges to a computer at the same time using USB. To fix this problem, use the Tableau Firmware Update to update the firmware in your Tableau bridges. This problem is fixed in Tableau firmware with date codes of February, 2005 and later.