When I log in to Tmail, I am redirected to https://tmail.utk.edu/exchweb/bin/auth/owaauth.dll and prompted to download a DLL file. What is going on?
This problem typically occurs when you browse to a site other than Tmail without logging out. After your session expires, you will receive this error message when you try to log in next time if you fail to specify the correct domain. To avoid this problem, be sure to include the domain “utk” when you log in. Type utk\yournetid, where yournetid is your netid/Tmail username, in the Domain\Username field on the log in page.
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