When I place an order for 10 oligos, sometimes 1 or 2 are delayed why is this?
DNA synthesis is a complicated process which has improved significantly over the last 10 years. Despite these improvements, all manufacturers have an inherent failure rate. We are constantly developing our processes and systems to minimize these losses, however it is inevitable that we will occasionally have to re-make some oligos. When ordering, you can choose whether you like to receive partial orders or not on the ordering forms.
