When I scan with snappy fax the image looks fine in the image viewer but the recipient of my fax says the quality is very poor, why ?
If you scan with a scanner setting other than black and white your images will not convert very well to fax format which is monochrome (2 colors, black and white). The image viewer is capable of handling a variety of image formats and just because the image looks fine there doesn’t mean it will render well for faxing. Be aware that your scanner’s driver settings dialog (called the UI) may not show a “black and white” setting, they may call it “line art”, “text as image” or something else but they all have a black and white setting. Why they chose not to use the obvious term “black and white” is a mystery. If your scanner has a setting with the word “fax” in it do not assume that is the correct setting since on some scanners it produces a grayscale image that will look terrible when converted to monochrome. When a document is converted to fax format, every pixel that is not exactly white will become exactly black. That means that pixels that are a very light shade of gray will become bl
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