When I select a document that is the result of a search I get an error. What is wrong?
Problem: When you perform a search and then select one of the links in the results page the file does not open and an error message is displayed e.g. “There is no available viewer for the type of object you are trying to open.”, or it may prompt you to save the file to your machine. This is caused by the internet browser not interpreting the PDF extension (returned by the search engine) correctly, or the browser does not have the PDF Viewer plug-in installed. Solution: All Platforms: Get the latest version of Acrobat or Adobe Reader from Adobe Windows Users: If you use Internet Explorer on Windows, enable the Acrobat ActiveX Control in the security options. Note: This procedure changes the security options for all ActiveX Controls in Internet Explorer. If you prefer to use stricter security, contact either your network administrator or Microsoft for information about using the Administrator Approved setting in the Internet Properties. To enable the ActiveX Control: • Quit Internet Expl
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- When I select a document that is the result of a search I get an error. What is wrong?
