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When I try to connect, I get a Login Failed dialogue box telling me – “The Username and/or Password for this connection have been refused…” – what is wrong?

April 26, 2017Box Connect Dialogue login failed password telling Try username

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When I try to connect, I get a Login Failed dialogue box telling me – “The Username and/or Password for this connection have been refused…” – what is wrong?

1 Answer

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Posted

Please check that you entered your username and password correctly in the ‘General’ setting page. Ensure you have added the ‘@domain.com’ part of your account name. If you have double-checked your username and password and still see this message, please contact Storage.com.au.