When I try to enter online, I get an error message. Whats going on?
Often, if your first attempt at entering online isn’t successful, our system won’t let you enter again—it’s a way to prevent duplicate submissions. Try clearing your browser’s cache and cookies—even restarting your computer—and go to the online entry page again. Q: I’ve tried clearing my cache and cookies, and I even bought a new computer. The online entry form just isn’t working for me. A: Double-check that the size of your image file meets our requirements.
