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When I try to send or reply to an Enote, I cannot type in the message area. Why?

April 26, 2017area enote message reply send Try type

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Posted

When I try to send or reply to an Enote, I cannot type in the message area. Why?

1 Answer

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Posted

The current settings on your web browser are preventing the rich-text editor from loading. Since it is hard to troubleshoot incorrect settings on your browser, it is best to simply disable the rich-text editor and use the standard editor instead to solve this problem. To do so, just go to your Enote options page and uncheck the “Use Rich Text Editor” option, then click the Save button.