When I try to view a form (Adobe pdf), I get a blank or black page. How do I fix this?
Make sure you have the current version of Adobe Acrobat Reader. Click here to download the latest version. This also may happen if you are using Internet Explorer version 5 or older. If so, download version 5.5 or 6. Click here for the latest FREE version of Internet Explorer. To find out what version of Internet Explorer you are using, from the menu select ‘Help…About Internet Explorer’ If that doesn’t help, try the following: If using Adobe Acrobat Reader 4.0 1.Start Adobe Acrobat 2.Click on ‘File’ (from the menu) 3.Click on ‘Preferences’, then ‘General’ 4.The following should be checked: ^Allow Background Downloading ^Display Splash Screen at Startup ^Open Cross-doc Links in Same Window ^Allow File Open Links ^Certified Plug-ins Only 5.If any changes were made, click ‘OK’ at the bottom of the page. 6.Next, shut down Acrobat and the browser. Restart the computer to retry retrieving the statement. If using Adobe Acrobat Reader 5.0 1.Start Adobe Acrobat 2.Click on ‘Edit’ (On the menu
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