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When I use quotes, apostrophes, or ellipses the characters are translated to a box in Outlook 2002, why?

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When I use quotes, apostrophes, or ellipses the characters are translated to a box in Outlook 2002, why?

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It is a issue we have heard about from a few people. We don’t know why SPAMfighter is doing it and we don’t have any solutions just yet. If you experience this, please contact us here.

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