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When I write to a group using a Word template, Word opens with field names shown rather than the contact details. What should I do?

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When I write to a group using a Word template, Word opens with field names shown rather than the contact details. What should I do?

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Bluebase integrates with the Word Mail merge feature when writing to groups. When Word has opened a new toolbar should be visible with a button labelled <> Click this button to view the contact details rather than the field codes. You can then click the red arrow buttons to scroll forwards and backwards through the members of the group. (NB If you still see field codes, select Tools/Options from the menu, and untick the Field Codes option.) When you are happy with the template select File/Save, and click the Merge button. The contact details and the template will be merged to a new document that can now be printed. You do not need to save this new merged document if you saved the first document just prior to merging.

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