When is paratransit service required to be provided?
The complementary paratransit service shall be available during the same hours and days as the entity’s fixed route service is available. This means simply that if a person can travel to a given destination using a given fixed route at a given time of day, an ADA paratransit-eligible person must be able to travel to that same destination on paratransit at that time of day.
The complementary paratransit service shall be available during the same hours and days as the entity’s fixed route service is available. This means simply that if a person can travel to a given destination using a given fixed route at a given time of day, an ADA paratransit-eligible person must be able to travel to that same destination on paratransit at that time of day. (ยง37.