When is the MSDN Online Concierge trial service available?
The MSDN Online Concierge trial is available 24 hours a day, 7 days a week. It is not available on holidays. • What are MSDN managed newsgroups? Managed newsgroups are for current MSDN Universal, Enterprise, Professional, or Operating System subscribers. These subscribers can post a message and receive a response from the community or a Microsoft Support Engineer within 2 business days. There are currently more than 220 newsgroups that are offered as a part of this support offering, including an assortment of .NET related technologies. • How do I access the managed newsgroups? All managed newsgroups are available through either the Web-based newsreader or an NNTP newsreader, such as Outlook Express. A Web browser is all you need to access discussion groups. Although anyone can view or post to these groups, in order to ensure you a response within two business days, you must post using a no-spam alias registered on the MSDN Subscriber Downloads site. In order to register a no-spam alias
