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When my MediCap is connected to my monitor, there is no video picture on the monitor (or the picture is scrambled, like a TV that is not tuned in). What should I do?

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When my MediCap is connected to my monitor, there is no video picture on the monitor (or the picture is scrambled, like a TV that is not tuned in). What should I do?

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A. The MediCap requires a clear video input signal. If the input signal is not clear, then the output signal will also be unclear and will result in a scrambled picture on the monitor or no picture. A poor input signal can be caused by a faulty video source (for example, a broken camera), by a loose or defective cable, or by improper configuration of the MediCap. Please check the following: STEP 1) Ensure that the MediCap is configured with the video system (NTSC or PAL) that matches your medical imaging device. To do so, press the “Menu” button on the front panel of the MediCap. This will display the Main Menu. Use the Select button to select “Setup.” This will display the Setup Menu. Then use the Forward and Select buttons to select “Input Options.” Next, select NTSC or PAL as appropriate for your medical imaging device. NTSC is used primarily in the U.S., Canada, Mexico, South America, Japan, Taiwan, and Korea. PAL is used primarily in Europe, China, India, Africa, and the Middle Ea

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