Where do disputes arise between the CFO, the CIO and the CEO?
I probably wouldn’t call it disputes, although they sometimes arise, too. I’d prefer to call it a different perception of one side by the other side, and quite often, problems with communication. According to [our] study, most chief financial officers think that chief information officers don’t know the needs of the firmor the business strategy, and in turn, chief information officers complain that finance officers don’t communicate with themsufficiently and articulate the needs in some way. We see a lack of communication here and each party blames the other. * Q: Sort of a vicious circle. A: Exactly. * Q: How can the cycle be broken? A: This vicious circle can have rather serious consequences. Currently, IT is at the heart of the entire firm, and it is not just a support function somewhere in the background. Inmost firms it is not possible to pursued strategic projects without IT support. Of course, the state of affairs I described can have can have severe consequences in the implemen
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