Where is the serial number located on my product? How is it formatted?
The serial number location varies based on the product. The location of the serial number is: • Manual wheelchairs – under the seat on the crossbrace or on the frame • Power wheelchairs – located on the frame and will not be located on any electronic components On a power wheelchair, you may have to remove the batteries or shroud to locate it. • Concentrators – inside filter door on the side • Beds – on the bed ends, headspring, and footspring • Lifts – on the mast and base • Patient aids (walkers, canes, rollators, commodes, etc.) – various locations with a date or lot code of 5 or 6 digits For all products (except patient aids), the serial number will resemble the following number: 02A12345 or 02BM123456. The first two characters designate the year the product was made and the 3rd character designates the month it was manufactured (A=January, B=February, etc.).