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Which audio formats does Tellme support?

April 26, 2017audio formats support Tellme

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Which audio formats does Tellme support?

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For now, the only supported audio format is “.wav”. For optimal playback efficiency over the phone, save .wav files in 8KHz, 8-bit mu-law (G.711), mono format. Although the Tellme platform supports higher fidelity .wav formats (up to 44.1 KHz, 16-bit, stereo), current phones can only play back at 8KHz mu-law. We plan to support other formats in the future.