While BBB is supported by the dues paid by accredited businesses, it remains impartial and does not take sides in disputes between customers and businesses, whether accredited businesses or not. What good is BBB if it can help me resolve my problem?
BBBs can help solve consumer/business problems. As private non-profit organizations, however, they cannot force a solution on parties to a dispute. Most BBBs do offer mediation and arbitration to help resolve consumer disputes, which can save both businesses and consumers the time and expense of going to court. We do a lot more than help settle disputes. Through the support of their accredited businesses, BBBs work for an ethical marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses and providing information to consumers before they purchase products and services.
Related Questions
- While BBB is supported by the dues paid by accredited businesses, it remains impartial and does not take sides in disputes between customers and businesses, whether accredited businesses or not. What good is BBB if it can help me resolve my problem?
- While the BBB is supported by the dues paid by accredited businesses, it remains impartial and does not take sides in disputes between customers and businesses, whether accredited businesses or not. What good is the BBB if it can help me resolve my problem?
- Doesn the BBB report only on BBB Accredited businesses?
