Who can see a provider’s information on the OK AuthentiCare Web site?
• Providers can see information about any activity associated with their OK AuthentiCare branch ID. • Case Managers can see information about any activity for the members in their caseload. • A provider branch cannot see the information of another provider branch. • OKDHS staff and Help Desk staff can see all information in OK AuthentiCare. If I don’t have access to the Internet, will OK AuthentiCare or OKDHS send me reports on a scheduled basis? No. Reports are only available on the Web site. Do I need special equipment or software to access and use OK AuthentiCare? A computer with Internet access is required – a high speed (broadband) connection will provide best performance. No special software is required. Where do I get training to use OK AuthentiCare? • Agency staff will be trained prior to implementing the system. Each agency will be responsible for training their workers. • A Train-the-Trainer Kit is provided as well as a Training IVR and a Training Web site. These are designed
