Who is the meter reader? Stream Energy or the local poles and wires company?
Your local poles and wires company is the entity that reads your meter on a regular basis and transmits that information to Stream Energy. Stream Energy is in charge of processing the meter read information, generating customer invoices, and providing customer service. If you have questions about a specific meter read or billing cycle, or need further help regarding your bill, then contact one of our Customer Care Representatives at 1-866-447-8723 and they will be able to provide you with further assistance.