Who should I contact for help if I am having problems transferring songs to my Sony player with RealJukebox 2 Basic for Sony?
RealJukebox 2 Basic for Sony may not detect the Sony portable player if you have OpenMG Jukebox (2.0 or later) open at the same time. If you have OpenMG Jukebox open, close both applications and re-open RealJukebox 2 Basic for Sony. For RealJukebox questions, please visit Real technical support at http://service.real.com/help/call.html. If you are having problems with your Sony Portable Player (hardware), please visit the “>Sony product support site.